This Privacy Policy outlines how Dr. Purvi Khatri – Advanced Gynecology and Fertility Clinic (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal information. References to “you” include the patient, website user, or any authorized representative.

1. Our Commitment to Your Privacy

This Policy is published to ensure compliance with key Indian regulations governing data privacy, emphasizing the security of sensitive medical information:

• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the ‘SPI Rules’).
• Section 43A of the Information Technology Act, 2000.

We are committed to maintaining the utmost confidentiality and security of your information, especially in sensitive areas like Fertility, IVF, and Gynecology.

2. Information We Collect (Personal and Sensitive Data)

We receive information necessary to provide specialized medical care and manage our services. This includes Sensitive Personal Data or Information (SPDI) under the SPI Rules.

3. How We Use Your Information (The Purposes)

Your information is processed for these primary purposes, and only with your consent:

• To Deliver Personalized Medical Care: To diagnose, treat, and follow up on your specific medical condition (including prescribing, procedures, and appointments).
• For Billing and Operations: To process payments, handle insurance claims, and manage the clinic’s day-to-day administration.
• To Communicate: To send you appointment reminders, test results, and important updates regarding your care plan.
• To Comply with Law: To fulfill legal and regulatory obligations, including mandates from health authorities or government agencies.

4. Limited Disclosure of Your Data

Your sensitive medical information is never sold or rented. It is only disclosed or transferred under strict confidentiality for the following reasons:

• Treatment Coordination: Shared with other specialized doctors, labs, or hospitals directly involved in your comprehensive care (e.g., sending tests to a pathology lab).
• Financial Processing: Shared with insurance providers or third-party administrators for claim settlement.
• Service Providers: Shared with trusted third-party contractors (e.g., IT and accounting) that support our clinic operations under strict data privacy agreements.

5. Data Security, Retention, and Your Rights

Data Security

We maintain physical, electronic, and procedural safeguards appropriate to protect your SPDI from unauthorized access, misuse, or alteration. We take reasonable steps to secure the confidential nature of your interactions.

Data Retention

We retain your Information for the duration required to provide effective treatment and as mandated by Indian medical and regulatory laws. Once retention is no longer necessary, we will securely destroy or anonymize your data.

Your Rights

You have the right to request a copy of your records, as well as request the correction or update of any inaccurate or incomplete personal information by submitting a formal written request.

6. Policy Acceptance and Updates

By visiting our website or receiving services from Dr. Purvi Khatri – Advanced Gynecology and Fertility Clinic, you signify your acceptance of this Privacy Policy. We reserve the right to modify this policy as required by new regulations or changes in our practice.

7. Contact Person and Grievance Redressal

For any questions, concerns, or to formally request changes to your data, please contact the clinic directly.